Question

What does detect, escalate, enforce mean in location management?

Short answer 36 words

Detect means finding the problem, such as a missed call or a wrong listing. Escalate means telling the person who can fix it. Enforce means checking it is fixed and applying the agreed consequence if not.

The fuller answer

Skipping a step breaks the loop.

All three need an owner.

Detect, escalate, enforce
  1. 01DetectFind the miss
  2. 02EscalateTell the owner
  3. 03EnforceCheck, apply consequence

All three need an owner.

Your next steps

Today

  1. Trace one recent issue through the loop.

This week

  1. Assign owners to each step.

This month

  1. Measure time to close.
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