Question

How do I monitor my brand reputation online?

Short answer 23 words

Set up alerts for reviews and brand mentions, check the major review sites weekly, and track your rating and review volume per location.

The fuller answer

Search your brand name as a customer would, and read the first page.

Use a tool to watch many locations at once. See review management software and Reach review management.

Free tool
See your AI mentions too

Check what AI assistants say about your category.

AI visibility checker

Your next steps

Today

  1. Search your brand name privately.

This week

  1. Set mention and review alerts.

This month

  1. Report rating and volume per location.
Reach by Locus IntelligenceReach by Locus Intelligence

Reach keeps every location accurate and answers its reviews, per location, with approval before anything posts. Free for one location, no card.

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Related questions

Never miss another customer.

Start with a free audit. See what each location is losing, and where.

Profile score, Maps rank against the top 3, and the fixes that matter most.

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  • Role-based access by region and brand
  • Every action logged and reversible
  • Nothing customer-facing goes live without approval