WhatsApp automation and WhatsApp CRM for every location
Every message answered.
Every conversation followed up.
Desk replies on each location's WhatsApp Business number in seconds, keeps the thread, and follows up on anything left open. A WhatsApp CRM view shows every conversation and where it stands.
Free planNo credit cardOne number per location
- WhatsApp Business
- Reminders
- Review requests
- Missed call text back
On WhatsApp
Automation that still sounds like you.
What Desk does here
Replies in seconds
Guests write the way they talk. Desk replies in seconds on the location's WhatsApp Business number, in the language the guest wrote in, and keeps the thread for the whole relationship.
Every WhatsApp conversation lands in the lead inbox, routed to its location, with the full history attached.
What your team gets
- One number per location, one inbox for all
- Answers from the location's own information
- Holds and confirms bookings in the thread
- Hands over to a person with the thread attached
Automations
Rules that run and rules that ask.
Desk runs routine messages on its own, and asks you only when something needs judgment.
- Reminder the day before an appointmentruns on its own
- Check-in details on the morning of arrivalruns on its own
- No-show follow-up with a rebooking linkruns on its own
Every rule runs per location, in the language the guest wrote in.
Where it fits
One part of Desk. The rest is connected.
- 01 Attract
Named in search, maps and AI answersExplore Visibility - 01 Attract
Profiles, reviews and posts kept rightExplore Reach - 03 Nurture
WhatsApp, one inbox with calls, chat and formsYou are here - 01 Attract
Local ads measured in the calls Desk answersExplore Ads
FAQ
WhatsApp, answered.
What is WhatsApp automation?
Software that replies to and follows up on WhatsApp messages without a person typing each one. Desk does it per location, from each location's own information, with approval where you want it.
Is there a WhatsApp CRM?
Desk includes a WhatsApp CRM view per location: every conversation, its stage and what is waiting for a person.
Do I need the WhatsApp Business number?
Desk works on WhatsApp Business. You connect each location's number.
Which messages does it send?
Replies, reminders, follow-ups and review requests, inside the conversation with the guest.
Can a person take over a chat?
Yes, at any point, with the whole thread attached.
Never miss another customer.
Start with a free audit. See what each location is losing, and where.
Profile score, Maps rank against the top 3, and the fixes that matter most.
Or book a demo- Role-based access by region and brand
- Every action logged and reversible
- Nothing customer-facing goes live without approval