AI search visibility for online businesses: be the brand the answer names

Buyers ask AI first.
Be the name it says.

Locus Intelligence shows an online business whether ChatGPT, Gemini, Perplexity and Claude recommend it, how they describe it and who they pick instead, then drafts the fixes. Answer every enquiry that follows, from chat, forms and WhatsApp.

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Locus IntelligenceNorthwind Outdoor · online store · 12 prompts · this week

ChatGPTRecommends two competitors for waterproof hiking jacketsNot named12 prompts
GeminiNames Northwind Outdoor second, with the right return policyNamed12 prompts
PerplexityCites a review site, not your product pagesCited by others12 prompts
ClaudeDescribes you as a general outdoor shopWrong detail12 prompts

Named, cited or missing, per engine. What each AI says about you, and who it names instead.See a brand get named

Four engines, one view. You do not need a store on a map to be recommended. You need to be the answer.

The problems of selling online

Your customers searched, asked an AI, and never saw your name.

Buyers start with an AI answer, not a results page

A shopper asks which jacket to buy and gets a short list. If you are not on it, you were never considered.

You cannot see what AI says about you

ChatGPT, Gemini, Perplexity and Claude each describe your brand differently. Some of it is out of date. Some of it is wrong.

Ranking in Google does not mean being named

Engines pick the sources they trust. A page that ranks can still be passed over for one that answers the question better.

The enquiries that do arrive go cold

A question on chat at 11 PM, a WhatsApp message on a Sunday. The shopper buys from whoever replies first.

How the products work together

Named, contacted, bought from you.

Each product does one job. Visibility gets you named. Ads and Desk catch the customer who follows.

01 Attract

Named in AI answers, found when buyers search

Visibility tracks the prompts your buyers use across the major engines, shows who got named instead and why, and drafts the fixes. Ads reaches the buyers who search.

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02 Engage

Every question answered where it is asked

Website chat, forms and WhatsApp meet the buyer on the page, with an answer in seconds and not a ticket number.

Website chatFormsWhatsApp

03 Nurture

Nobody waits, nobody slips

Desk follows up every enquiry until the buyer decides, and hands over to your team for anything sensitive.

Desk

Intelligence runs across all three: what AI says about you, the fix drafted, your approval on anything customer-facing.

The AI answer

Get named by the engines. Catch the buyer who follows.

Northwind Outdoor, an online store, four weeks. Scroll to follow it through.

01Ask what your buyers askThree prompts, two engines. ChatGPT does not name Northwind Outdoor. Gemini names it on one prompt of three.
02Why the gapProduct pages say what the jacket is, not who it is for. No sources the engines cite mention the brand.
03Fixes drafted, approve in one tapProduct copy rewritten around buyer questions, an FAQ, a plain-text returns page, and the sources to approach.
04Four weeks laterFour of five engines name Northwind Outdoor, and the enquiries that follow get answered.

Week 1 · what the engines sayWeek 1

Same buyer, same question, a different shortlist.

Prompt	ChatGPT	Gemini
Best waterproof hiking jacket	Not named	Named, second
Jacket for rainy weather hiking	Not named	Not named
Hiking jacket with free returns	Not named	Named, wrong policy

Northwind Outdoor, the reasons, in order of lost buyers.

Product pages describe the jacket, not who it is for or when
No fit, care or returns FAQ in plain text
Returns policy only in a PDF the engines cannot read
No third-party source the engines cite mentions the brand
Brand described as a general outdoor shop

What the engines need to see, written out.

Product copy rewritten around the questions buyers ask

FAQ added for fit, care and returns, in plain text

Returns policy published as a page, not a PDF

Three sources the engines cite, with outreach drafted

Approve allEdit any item first

Northwind Outdoor, before and after.

Prompt	ChatGPT	Gemini
Best waterproof hiking jacket	Named, third	Named, first
Jacket for rainy weather hiking	Named, second	Named, second
Hiking jacket with free returns	Named, right policy	Named, right policy

Recommended plan

Visibility, free to start.

Start free. Pro is $49 a month, per location.

Visibility has a free plan for one brand or location, with core prompts and a monthly check. Pro is $49 a month and adds more prompts and engines, weekly tracking and drafted fixes. Business, for regions and roles, is $149 a month.

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Visibility: named in AI answers, every week
Desk: a free allowance of website chat and form conversations
Ads: start with a free audit of your current ads
Fixes drafted, you approve

Industries

Made for how your industry sells.

HealthcareClinics, diagnostic labs, pharmacies Hospitality and foodHotels, restaurants, QSR RetailJewelry, salons, stores AutomobileDealerships and service centers Home and building materialsPaints, tiles, fittings, kitchens Real estateProjects and sales offices Financial servicesBranches and advisors EducationCoaching centers and campuses

Learn more about AI search visibility.

All guides

GuideHow to get your brand named in ChatGPTStart with the guides GuideWhat AI engines read before they recommend a brandStart with the guides Free toolAI visibility checkerSee whether the engines name you

FAQ

Online businesses, answered.

Does this work if I have no physical location?

Yes. Visibility checks your brand by website, not by address. It asks the major AI engines the prompts your buyers use and shows whether they name you.

Which AI engines are checked?

ChatGPT, Gemini, Perplexity, Claude and Google AI Overviews, among others. The free check covers the major ones.

What does the free AI visibility check show?

Whether ChatGPT, Gemini, Perplexity and Claude recommend you, how they describe you and who they pick instead.

Will it change my site without asking?

No. Visibility drafts the fixes and you approve each one before anything customer-facing changes.

Can it answer enquiries from my site?

Yes. Desk handles website chat, forms and WhatsApp, answers in seconds and hands over to your team for anything sensitive. It has a free allowance.

How much does it cost?

Visibility is free for one brand or location, then Pro is $49 a month per location and Business is $149 a month. See the pricing page for the comparison.

Never miss another customer.

Start with a free audit. See what each location is losing, and where.

Profile score, Maps rank against the top 3, and the fixes that matter most.

Or book a demo

Role-based access by region and brand
Every action logged and reversible
Nothing customer-facing goes live without approval