Guide
Reputation.com alternatives in 2026: features, published pricing and who each one fits
Reputation (formerly Reputation.com) is built for multi-location brands and lists per-location plans. If you want a different mix of reviews, messaging, listings or a lighter tool, this guide compares the options side by side.
Reach · EngageKey takeaways
- Reputation lists Rep Core at $80 per location per month and an Enterprise plan for 125+ locations on custom pricing.
- BrightLocal publishes prices from $41 a month for one location; Birdeye, Podium, Yext and SOCi quote on request.
- Pick on three things: how many locations you have, whether you need reviews only or messaging and listings too, and who does the work.
- Before you switch, export review and reply history, check your contract end date and confirm who owns each profile.
What is the best Reputation.com alternative?
The best Reputation.com alternative depends on your size and what you need beyond reviews. For reviews, listings, messaging and AI agents in one quote-based contract, look at Birdeye. For lead messaging and an AI employee for local businesses, Podium. For a small network that wants a published price or a free start, BrightLocal or Reach by Locus Intelligence (ours).
Every price, plan and feature in this guide is as published on each vendor's own public website on November 10, 2026. We did not test the products. Vendors change plans often, so confirm on their site before you buy.
See also review management software for how the category works.
Why businesses look for alternatives to Reputation
Reputation describes an AI reputation platform for multi-location businesses that combines reviews, surveys, listings, social and customer feedback, with services where it runs the work for you (Reputation). Its pricing page lists three per-location plans and an Enterprise plan for organizations with 125+ locations. It does not state billing terms or a free trial, and add-ons such as Social Suite and Managed Services are listed without prices.
Common reasons people compare:
- Scope. You need messaging or an AI front desk more than surveys and sentiment analytics.
- Size. You have a handful of locations and want a lighter tool, or a very large network and want a different vendor model.
- Price visibility. You want to compare list prices across vendors.
- Trial. You want to try the product before committing.
- Overlap. You already pay for a listings or social tool.
The shortlist: six Reputation.com alternatives
Disclosure: Reach is made by Locus Intelligence, the publisher of this guide.
Reputation.com alternatives at a glance
Best for: multi-location brands that want reviews, listings, social, messaging and surveys in one AI platform on a quote.
Best for: local businesses that want an AI employee to respond to leads, book appointments and re-engage customers.
Best for: large enterprises that want listings, reviews, social, pages and AI search tracking from one vendor.
Best for: enterprise multi-location brands that want agents for local search, social, reviews and listings.
Best for: agencies and small businesses that want published per-location pricing, rank tracking and review tools.
Best for: owners and multi-location teams who want Google Business Profile, listings and reviews checked weekly per location, with fixes and replies drafted for approval. Free for one location, no card.
Reputation.com alternatives compared: features and pricing
| Tool | Best for | Starting price (Nov 2026) | Pricing model | Free trial or plan |
|---|---|---|---|---|
| Reputation | Reviews, surveys, listings | $80 per location per month (Rep Core) | Per location; enterprise custom | No trial stated; demo and free GEO Readiness Report |
| Birdeye | Reviews, listings, messaging | Not published | Quote by location count | No trial stated; demo |
| Podium | Lead messaging, AI employee | Not published | Quote from sales | No trial stated; demo |
| Yext | Large enterprise networks | Not published | Custom, usually annual | No free tier or standard trial stated |
| SOCi | Enterprise local marketing agents | Not published | Quote by locations and agents | No trial stated; demo |
| BrightLocal | Small networks and agencies | $41 per month, one location, billed monthly (Track) | Per location; custom for 100+ | 14-day free trial, no card |
| Reach by Locus Intelligence (ours) | Weekly checks and drafted fixes | Free for one location; see pricing | Per location | Free for one location, no card |
Prices are as published on each vendor's own website on November 10, 2026, linked in the sections below. Prices exclude tax.
Each Reputation.com alternative in more detail
Birdeye
An AI platform covering reviews, listings, social, messaging and surveys, sold on a quote.
- Best for
- Multi-location brands that want reviews, listings, social, messaging and surveys in one platform
- Starting price
- Quote
- Pricing model
- Quote by location count
- Trial
- No free trial stated; demo
- Watch out for
- Cost scales with location count and scope
Its platform page describes AI coworkers for marketing (Search AI, reviews, social, listings), operations (messaging, chatbot, appointments, front desk) and customer experience (surveys, insights, ticketing). Its pricing page shows no prices and asks for your number of locations. See Reach vs Birdeye and Birdeye pricing explained.
Source: Birdeye platform, Birdeye pricing, as published on November 10, 2026
Podium
An AI lead generation and management platform whose AI Employee responds to leads, books appointments and re-engages past customers.
- Best for
- Local businesses that want an AI employee to respond to leads, book appointments and re-engage customers
- Starting price
- Quote
- Pricing model
- Quote from sales
- Trial
- No free trial stated; demo
- Watch out for
- Its homepage centers on lead response, so check review and listings depth against your needs
Its homepage says the AI Employee responds to leads around the clock and qualifies them, and names auto dealerships, home services, aesthetics and retail. Its pricing page lists no prices and points to sales. See Podium alternatives.
Source: Podium, Podium pricing, as published on November 10, 2026
Yext
A quote-based platform for large enterprises covering listings, reviews, social, pages, search and AI search tracking.
- Best for
- Large enterprises
- Starting price
- Quote
- Pricing model
- Custom, usually annual
- Trial
- No free tier or standard trial stated
- Watch out for
- Review response is an add-on
Its FAQ lists Listings, Reviews, Social, Pages, Search and Scout. It says it is built for large enterprises and directs smaller businesses to resellers. See Yext alternatives.
Source: Yext FAQ, as published on November 10, 2026
SOCi
Agents for local search, social and reputation, plus local pages, ads and surveys, for multi-location and enterprise brands.
- Best for
- Enterprise multi-location brands
- Starting price
- Quote
- Pricing model
- Quote by locations and agents
- Trial
- No trial stated; demo
Its pricing page says quotes are built from your location count and the agents you deploy. See SOCi alternatives.
Source: SOCi, SOCi pricing, as published on November 10, 2026
BrightLocal
A local SEO suite with published per-location plans, rank tracking and review tools.
- Best for
- Agencies and small businesses
- Starting price
- $41 per month, one location, billed monthly (Track)
- Pricing model
- Per location; custom pricing from 100 locations
- Trial
- 14-day free trial, no card
- Watch out for
- Built around rank and citation tools, so it has no surveys product
Its pricing page lists Track at $41 a month, Manage at $54 and Grow at $65 for one location billed monthly (lower if billed annually). Review monitoring and responses, review requests by email and SMS, and publishing reviews on your website are in Grow. See Reach vs BrightLocal.
Source: BrightLocal pricing, as published on November 10, 2026
Reach by Locus IntelligenceOurs
Weekly checks of each location's Google Business Profile and listings, with fixes and review replies drafted for your approval.
- Best for
- Owners and multi-location teams
- Starting price
- Free for one location, no card
- Pricing model
- Per location; see pricing
- Trial
- Free for one location, no card
- Watch out for
- It does not include a survey suite
Reach monitors reviews and drafts replies in your voice in 19 languages, and checks each location's Google Business Profile and listings weekly, with fixes drafted for your approval. It also schedules posts and photos, tracks rank from nine points around each location and runs a competitor audit. Plans are on the pricing page.
Who should pick what
- Do you have 125 or more locations?NoGo to the next question.Yes
- Is lead response and booking more important than review analytics?NoGo to the next question.Yes
- Do you want a published price or a free start?NoBirdeye or SOCi for a full platform on quote.YesBrightLocal from $41 a month per location, or Reach free for one location.
A starting point, not a verdict. Trial or demo two before you sign.
Reputation, Yext and SOCi.
Birdeye pairs reviews with messaging and front desk agents.
BrightLocal and Reach.
Podium for local businesses.
Placement is based on how each vendor describes itself, not on testing.
When to stay with Reputation
According to its website, Reputation connects reviews, surveys, listings, social and insights in one system, adds Reputation IQ for asking questions of customer signals, and offers services where its team sets up and runs the work. It focuses on healthcare, automotive, real estate, food and beverage, financial services, care and living, and retail (Reputation).
- You use surveys and sentiment analytics as well as reviews.
- You want managed services rather than doing the work yourself.
- You work in one of its named industries and run many locations.
- A switch would cost more in disruption than it saves.
How to switch from Reputation without losing data
Reputation migration checklist
Score a Google Business Profile and see how it ranks against the top three nearby, free.
Try one option on one location, free
Review replies and weekly checks, drafted for youReach by Locus Intelligence checks your Google profile and listings every week, drafts the fixes and review replies, and waits for your approval. Free for one location, no card.
How we researched this
Sources were the vendors' own public pages, opened in November 2026. We did not test the products hands on. Prices and features change, so confirm on each vendor's site before you buy.
Google Business Profile auditFree. You get a profile score, your Maps rank against the top 3, and the fixes that matter most.
Your next steps
Today
- Find your Reputation renewal date and notice period.
- Run the free Google Business Profile audit on your busiest location.
This week
- Export review and reply history from your current tool.
- Shortlist two alternatives and request demos on the same three locations.
This month
- Confirm a company account owns every profile.
- Switch, then compare review volume and rating with last quarter.
Frequently asked questions
How much does Reputation cost?
Its pricing page lists $80, $115 and $150 per location per month for its three plans, and custom pricing for 125+ locations. Add-ons are listed without prices.
Is Reputation the same as Reputation.com?
Yes. The company now brands as Reputation and its site is reputation.com.
What is a cheaper alternative to Reputation?
BrightLocal lists plans from $41 a month for one location, and Reach by Locus Intelligence is free for one location. The plans cover different features, so compare cost per location per year for what you will use.
Does Reputation offer a free trial?
Its pricing page does not mention one. It offers a demo and a free GEO Readiness Report.
What should I check before leaving Reputation?
Your contract end date, who owns each profile, and how to export reviews, replies and survey data. Ask in writing.
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Guide · Reach · 11 minGoogle Business Profile auditScore one profile or your whole network, free.
Free tool · Reach · 2 minutesNever miss another customer.
Start with a free audit. See what each location is losing, and where.
Profile score, Maps rank against the top 3, and the fixes that matter most.
Or book a demo- Role-based access by region and brand
- Every action logged and reversible
- Nothing customer-facing goes live without approval