A leads inbox for every Google Business Profile
Every inquiry and booking, in one place.
Reach groups every inquiry and booking by person, with private notes, so nobody asks a guest the same question twice. Statuses and source tags show what is new, confirmed and where it came from.
Free forever for one locationNo cardNever asks for your Google password
- Inquiries
- Bookings
- Google Business Profile
What Reach does
People, not a pile of messages.
What it does
Grouped by person
An inquiry and the booking that followed belong together. The inbox groups them by person, with private notes only your team sees.
Every change is drafted first and ships after you approve. Routine fixes can run on their own if you prefer.
What you get
- Grouped by person, not by message
- Search by name, phone, email or service
- Private notes per person
More from Reach
Keep going, one page at a time.
FAQ
Leads inbox, answered.
What goes into the leads inbox?
Inquiries and bookings from your locations, grouped by person.
Can I find a past lead?
Yes. Search by name, phone, email or service.
Can Desk reply to leads?
Yes, when Desk is connected, it answers and follows up on the people your profiles bring in.
Who can see private notes?
Notes are private to your team and are not shown to the customer.
Never miss another customer.
Start with a free audit. See what each location is losing, and where.
Profile score, Maps rank against the top 3, and the fixes that matter most.
Or book a demo- Role-based access by region and brand
- Every action logged and reversible
- Nothing customer-facing goes live without approval