Form lead follow-up for every location
Every form answered.
Not left in an inbox.
Desk takes every form on every page, routes it to the right location, drafts the first reply within a minute and follows up until the inquiry closes or a person takes over.
Free planNo credit cardRouted by location
- Contact forms
- Group and event requests
- Auto-reply
The gap
A form submitted is a lead waiting.
Leads contacted within an hour are about seven times as likely to qualify as those contacted an hour later.
Harvard Business Review, March 2011A shared contact inbox sends every form to the same place. Desk routes each one to the location it is about, and to the person who owns it.
See the lead inboxNothing is left unanswered after 24 hours: Desk escalates to the manager of that location.
See the follow-up rulesForms
From submitted to answered.
What Desk does here
Contact and inquiry forms
Every form on every page lands in the inbox, routed to the right location, with a reply drafted in seconds instead of a ticket nobody opens.
Every form lands in the lead inbox, routed to its location, with the full history attached.
What your team gets
- Routed by location and request type
- First reply within a minute, drafted and sent
- Follow-up if the reply goes unanswered
- Nothing left unanswered after 24 hours
Where it fits
One part of Desk. The rest is connected.
- 01 Attract
Named in search, maps and AI answersExplore Visibility - 01 Attract
Profiles, reviews and posts kept rightExplore Reach - 03 Nurture
Forms, one inbox with calls, WhatsApp and chatYou are here - 01 Attract
Local ads measured in the calls Desk answersExplore Ads
FAQ
Forms, answered.
What happens when someone submits a form?
It lands in the lead inbox routed to the right location, Desk sends the first reply within a minute, and follows up until the inquiry closes or a person takes over.
Can I keep my existing forms?
Yes. Forms on your pages post into Desk, so the page does not need to change.
Who sees the form?
The people with access to that location. Roles by region and brand decide who sees what.
Is it on the free plan?
Yes. The free plan covers one location with website chat and forms.
Never miss another customer.
Start with a free audit. See what each location is losing, and where.
Profile score, Maps rank against the top 3, and the fixes that matter most.
Or book a demo- Role-based access by region and brand
- Every action logged and reversible
- Nothing customer-facing goes live without approval