Reach by Locus Intelligence

Reputation management for real estate developers and brokerages: every review answered, ratings tracked by project, delivery themes flagged

A home is the biggest purchase.
Buyers read every review.

Reach tracks ratings and response time by project, drafts a reply to every review in your voice, routes possession and dispute reviews to the project head, and asks buyers for a review after the site visit or handover.

Book a demoRun a network audit

Free for one locationNothing goes live without approvalEvery action logged

  • Google reviews
  • Facebook
  • Ratings
  • Replies
  • AI review summaries
ReachHarbor Homes · reviews by project
Parkside Residences · 4.4 · response time 8 hoursBest in the portfolioHealthy
Orchard Villas · 3.5 · response time 9 days10 unanswered reviews, mostly about possession timelinesNeeds attention
Replies drafted by Reach
10 replies for Orchard VillasDrafted in your voice, none promise a dateReady
3 reviews routed to the project headMention a possession delay and a payment queryNeeds a person
Approved and posted
7 replies live, 3 handled by the project headLogged and reversiblePosted
Review requests scheduledSent after the site visit and after handover, per projectScheduled

One weak project, ten replies, three cases routed. Reach does this across every project, every day.

Real estate use cases

What Reach handles for real estate.

Variance by project

Ratings and response time compared across projects so the gap is a number, not a feeling.

Replies in your voice

Drafted for every review and posted after approval, never committing to dates or prices.

Disputes to a person

Possession, payment and legal-sounding reviews go to the project head first.

Review requests after visit and handover

Buyers asked at the right moment, with a direct link to the right profile.

Themes across projects

Timelines, sales conduct and maintenance themes by project, so you fix the cause.

Roles and approvals

Project managers approve their own, head office the sensitive ones, every action logged.

Where this fits

Part of Reach, built for real estate.

Reach by Locus IntelligenceReach by Locus IntelligenceListings, reviews, posts and local rank for every location, one view for head officeExplore ReachLocal marketing for real estateAI answers, Maps, reviews, calls and site visits: the whole journey for developers and brokersReal estate

FAQ

Reputation management for real estate, answered.

How should a developer reply to a review about delays?

Acknowledge the concern, avoid promising a date you do not control, say what is being done, and offer a direct contact. Reach drafts exactly that and routes disputes to a person.

Does it reply automatically?

Only for the ratings and review types you choose. Everything else waits for one tap from the right person.

Why do replies matter for AI answers?

AI assistants and Google summarize your reviews. Answered reviews and fixed issues shape that summary.

Does it work for brokerages?

Yes. Each branch or agent profile can be managed with roles, so each approves their own replies.

Is it free for one project?

Yes. Reach is free forever for one location.

Never miss another customer.

Start with a free audit. See what each location is losing, and where.

Profile score, Maps rank against the top 3, and the fixes that matter most.

Or book a demo
  • Role-based access by region and brand
  • Every action logged and reversible
  • Nothing customer-facing goes live without approval