Free tool
Free review reply generator for Google, Tripadvisor, Yelp and Facebook reviews
Reply to any review in your voice, in seconds.
Paste a review and add the rating. Add your email to get warm, brief and formal replies in the review’s language and script. Edit and copy the reply you prefer; nothing is posted for you.
Your reply drafts appear here
Three replies (warm, brief and formal) appear under the review, ready to edit, with a list of what to leave out.
How it works
Three steps, no guesswork.
Add the exact review and star rating. Business name and category are optional.
Add your email to get three tones in the review’s language and script. Free usage limits apply.
Edit the draft, check every fact, then paste it under the review yourself.
Examples
Three reviews, three replies.
The replies below are examples written for an invented hotel. Your reply uses your own details.
“Checked in at midnight after a delayed flight and Daniel at the desk had everything ready. Room overlooking the square was spotless. Breakfast could start earlier for early flights.”
Thank you, Maya. A midnight arrival after a delay is the last thing anyone wants, so we are glad Daniel had everything ready; I will pass this on to him. Noted on breakfast for early flights: we can set up an early tray the night before if you tell the desk, and we will make that clearer at check-in. We hope to see you again at Harbor Hotels Covent Garden.
Priya, General Manager
“Good location and friendly staff. The room was smaller than the photos suggested and the shower pressure was weak. Fair for the price.”
Thank you for the honest review, Tom. You are right that our Classic rooms are compact, and we should show that more clearly in the photos; we are updating them. The shower pressure on your floor has been looked at by our maintenance team this week. If you come back, ask for a Square room and we will do our best to arrange it.
Priya, General Manager
“Booked a quiet room and got one above the bar. Asked to move twice and nobody called back. Very disappointed.”
Aisha, I am sorry. You asked for a quiet room and we did not deliver one, and not calling back after two requests is not how we want to treat anyone. I would like to hear exactly what happened and put it right: please email me directly at [manager email] or ask for me at the desk. We have also changed how room-move requests are followed up so this does not happen again.
Priya, General Manager
What a good reply does
- Thanks by name and shows the review was read, not scanned.
- Answers the specific point, the room, the wait, the dish, rather than “your feedback”.
- Moves a problem private with a real name and a way to reach them, and never argues in public.
- Says what changed, because the next reader is deciding whether to book.
- Stays short. Three to five sentences, in the customer’s language.
FAQ
Review reply generator, answered.
Is it free?
Yes. Email and a security check are required before writing. Free usage limits apply.
Does it post for me?
No. You review, copy and publish the reply yourself.
Can I choose the tone?
The writer returns reply options with tone labels. Choose an option and edit it before posting.
Which languages are supported?
Replies follow the language and script of the review. There is no language selector.
Learn how to use it
All guides40 copy-and-use replies for every star rating, fake reviews and six industries.
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