Question
Can an agency manage ChatGPT Business Hub for my business?
Visibility · AttractShort answer 47 words
Yes. The admin who claimed the business can add teammates and grant an agency access to manage the business or its Business Agent, and each person signs in with their own ChatGPT account. The business itself should claim and own the profile, then give the agency access.
What you need to know
OpenAI's help article also says claims made in a workspace may require invitees to be in that workspace, and that personal claim invitations should not be forwarded (OpenAI's help article). Verification with Persona checks the owner or an authorized representative, so an agency should not verify on your behalf with its own details.
Claim with an account the business controls, add at least two people, and remove access when an agency or staff member leaves. For brands with many locations, see ChatGPT Business Hub for multi-location brands.
Visibility by Locus IntelligenceVisibility runs the real questions for your category, per location, in every engine, and shows the sources each answer used, and who was named instead.
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Profile score, Maps rank against the top 3, and the fixes that matter most.
Or book a demo- Role-based access by region and brand
- Every action logged and reversible
- Nothing customer-facing goes live without approval