Question

What is missed call text back?

Locus Intelligence team
Updated 2 min readDesk · Nurture

Short answer 38 words

Missed call text back is an automatic text sent to a caller the moment a call is missed, so the conversation continues instead of going to a competitor. The text asks what they need and replies from there.

The fuller answer

The text should do something useful, not just say sorry: offer a booking link, ask a question or promise a time.

See the glossary entry and the missed call recovery use case.

TemplateMissed call text
Hi, sorry we missed your call to {business}. What can we help with? You can reply here or book at {link}.

Make it useful, not just an apology.

Your next steps

Today

  1. Count missed calls last week.

This week

  1. Draft your text.

This month

  1. See Desk or book a demo.
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Guide · Desk · 10 minMissed call text back: setup and scripts

How it works, five scripts to copy, and the US texting rules to check.

Guide · Desk · 10 minAI receptionist for businesses with locations

What to automate, what to keep for people, and how to roll it out location by location.

Guide · Desk · 11 min

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