Glossary
Missed call text back
A Desk term, defined for businesses with locations.
Desk · NurtureDefinition 23 words
An automatic text sent to a caller the moment a call is missed, so the conversation continues instead of going to a competitor.
In practice
The text should be useful: ask what they need, offer a booking link, say when someone will reply. See What is missed call text back?.
Related terms
Desk handles this on every channelCalls, WhatsApp, website chat and forms answered in seconds from each location's own information, booked, and followed up. Free plan, no card.
Read next: Missed call text back: set it up the right way.
Related
All termsHow it works, five scripts to copy, and the US texting rules to check.
Guide · Desk · 10 minGoogle Business Profile auditScore one profile or your whole network, free.
Free tool · Reach · 2 minutesAI visibility checkerWhether ChatGPT, Gemini, Perplexity and Claude name you, and who they pick instead.
Free tool · Visibility · 1 minuteNever miss another customer.
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