Glossary
AI receptionist
A Desk term, defined for businesses with locations.
Desk · NurtureDefinition 24 words
Software that answers calls and messages from a business's own information, books or routes the request, and hands over to a person when needed.
In practice
It works on every channel customers use, at every hour, from each location's own hours, availability and prices.
Read What is an AI receptionist? for the full answer, and see Desk.
Related terms
Desk handles this on every channelCalls, WhatsApp, website chat and forms answered in seconds from each location's own information, booked, and followed up. Free plan, no card.
Read next: How AI receptionists work.
Related
All termsSpeech to booking, step by step, and what it needs from you.
Guide · Desk · 10 minGoogle Business Profile auditScore one profile or your whole network, free.
Free tool · Reach · 2 minutesAI visibility checkerWhether ChatGPT, Gemini, Perplexity and Claude name you, and who they pick instead.
Free tool · Visibility · 1 minuteNever miss another customer.
Start with a free audit. See what each location is losing, and where.
Profile score, Maps rank against the top 3, and the fixes that matter most.
Or book a demo- Role-based access by region and brand
- Every action logged and reversible
- Nothing customer-facing goes live without approval