Question
What is an accountability score for a business location?
Enterprise · EngageShort answer 31 words
An accountability score is a summary of how well a location meets the standards set for it, such as profile accuracy, calls answered and reviews handled. Organizations define the inputs themselves.
The fuller answer
Use it to compare locations and spot trends, not as a verdict on its own.
Share how it is calculated.
| Input | Example standard |
|---|---|
| Profile accuracy | Hours, phone, categories match |
| Calls answered | Above your agreed rate |
| Reviews handled | Replied within your target time |
Illustrative. You define the inputs and the targets.
Your next steps
Today
- Choose three inputs.
This week
- Score five locations by hand.
This month
- Share the score and formula with all locations.
See every location, on one dashboardLocus Intelligence Enterprise covers every location with all products and a managed team, for networks of 50 or more locations.
Related questions
Related
All questionsProfiles, pages, reviews, tracking and governance for 10 to 1,000 locations.
Guide · Enterprise · 15 minFranchise marketing guideWho does what, the local channels that work, and how to keep owners on brand.
Guide · Enterprise · 15 minCall tracking for local businessesHow it works, DNI, PPC and Google calls, and a setup plan.
Guide · Desk · 13 minNever miss another customer.
Start with a free audit. See what each location is losing, and where.
Profile score, Maps rank against the top 3, and the fixes that matter most.
Or book a demo- Role-based access by region and brand
- Every action logged and reversible
- Nothing customer-facing goes live without approval