Question
How do I manage my business online reputation?
Reach · AttractShort answer 27 words
Claim your profiles, set up alerts for new reviews, reply to every review, ask satisfied customers for reviews, and fix recurring problems at the source. Check weekly.
The fuller answer
Make one person responsible for each location.
Keep replies specific and polite. The review reply generator drafts them, and how to get more Google reviews covers the asking.
Weekly reputation checklist
Your next steps
Today
- Turn on review alerts.
This week
- Reply to every unanswered review.
This month
- Set a response target, such as two business days.
Reach by Locus IntelligenceReach keeps every location accurate and answers its reviews, per location, with approval before anything posts. Free for one location, no card.
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Free tool · Reach · 30 secondsNever miss another customer.
Start with a free audit. See what each location is losing, and where.
Profile score, Maps rank against the top 3, and the fixes that matter most.
Or book a demo- Role-based access by region and brand
- Every action logged and reversible
- Nothing customer-facing goes live without approval