Guides, questions, comparisons, free tools and insights for multi-location marketing

Everything we know about getting every location found.

One library for every product. Each guide, question, tool and comparison has one home here, tagged by product, journey stage and industry, so you find it whether you came from Reach, Desk or a search.

The library.

What is listings management?

Listings management is keeping every directory and map where a business appears complete, consistent and current:...

Question · Reach · 2 min
What is a rank grid?

A rank grid is a map of a location's Maps rank measured from several points around it, since rank changes with where...

Question · Reach · 2 min
What is Google My Business?

Google My Business was the name of Google's free tool for managing how a business appears on Search and Maps. Google...

Question · Reach · 2 min
What is a Google Business Profile and why do I need one?

A Google Business Profile is the free listing that controls how a business appears on Google Search and Google Maps:...

Question · Reach · 4 min
Is Google My Business free to use?

Yes. Creating and managing a Google Business Profile, formerly Google My Business, is free. You pay only if you...

Question · Reach · 2 min
How do I create a Google My Business account?

Sign in to a Google account, search for your business name on Google or Maps and choose to claim it, or add it as a...

Question · Reach · 2 min
How do I list my business on Google?

Create a Google Business Profile: add your business, enter its name, category, address or service area, phone and...

Question · Reach · 2 min
How do I put my business on Google?

Create or claim a Google Business Profile, then verify it. That is how a business appears on Google Search and Google...

Question · Reach · 2 min
How do I add my business to Google Maps?

Add it through a Google Business Profile. Create the profile with your address or service area, verify it, and the...

Question · Reach · 2 min
How do I verify my business on Google?

To verify your business on Google, open your Business Profile while signed in to the managing account, choose Get...

Question · Reach · 3 min
How do I edit my Google Business Profile?

Search for your business on Google while signed in to the account that manages it and choose Edit profile, or open...

Question · Reach · 2 min
How do I rank higher on Google My Business?

Google says local results are based mainly on relevance, distance and prominence. You can improve relevance and...

Question · Reach · 2 min
How do I add keywords to my Google Business Profile?

Do not add keywords to your business name. Use them naturally in the description, services and posts, and choose...

Question · Reach · 2 min
How do I recover a suspended Google My Business listing?

To recover a suspended Google Business Profile, fix whatever broke Google's guidelines, then submit an appeal in the...

Question · Reach · 3 min
How do I remove my business from Google Maps?

If you manage the profile, mark it permanently closed or use Remove Business Profile in your Business Profile...

Question · Reach · 3 min
How do I manage multiple Google Business Profile locations?

Group the locations under one organization account in Google Business Profile and manage them in bulk, or use a tool...

Question · Reach · 2 min
How do I advertise my business on Google for free?

The free way to advertise on Google is a complete, verified Google Business Profile: it lets your business appear in...

Question · Reach · 2 min
How do I change my business address on Google My Business?

Edit the address in your Business Profile and submit it. Google may ask you to verify again. Update the same address...

Question · Reach · 2 min
Can I have multiple Google Business Profile listings for the same location?

Generally no. Google's guidelines allow one profile per location, with limited exceptions for separately staffed...

Question · Reach · 2 min
What should I post on Google My Business?

Post short updates customers care about: offers, events, new products or services, and notices. Add a clear photo and...

Question · Reach · 2 min
How do I get more reviews on Google My Business?

Ask real customers after a good visit, with a direct link to your review page. Make it easy, ask in person or by...

Question · Reach · 2 min
How do I respond to Google reviews?

To respond to a Google review, sign in to the Google account that manages your verified Business Profile, open your...

Question · Reach · 3 min
Why can't I reply to Google reviews?

You can only reply to reviews if you are an owner or manager of the verified profile. Check that you are signed in to...

Question · Reach · 2 min
How often should I update my Google Business Profile?

Check it at least weekly and update it whenever something changes: hours, services, offers or photos. Add a post...

Question · Reach · 2 min

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Product resource hubs

One library, one curated page per product.

Every item lives once, here, at its own URL. Each product also has a curated, indexable hub, such as /visibility/resources/, with its own intro and the items tagged for it, so a guide that serves Reach and Desk is never duplicated under either.

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